DAT officially becomes the Authorized Service Center for Sungrow in Vietnam

To expand the DAT Ecosystem for increased efficiency and provide customers and partners with high-quality Sungrow inverters along with genuine warranty policies, DAT has officially become the Authorized Service Center for Sungrow in Vietnam.

Peace of mind with genuine warranty policies at DAT

When purchasing Sungrow inverter models distributed by DAT, customers and partners can be completely assured of the product quality, clear origin with full CO – CQ certificates from the manufacturer, competitive prices, and the benefit of genuine warranty policies.

For grid-tied inverters by Sungrow, the warranty period is 5 years; for Hybrid RT inverters and SBR energy storage battery models, the warranty extends up to 10 years. Throughout the operation and use, if technical issues arise, customers can contact DAT’s Authorized Service Center for timely support.

The warranty service process at DAT is carried out very strictly, from determining the product’s fault level, collecting initial data, checking warranty conditions, and proposing solutions, component replacements, and product exchanges, all following the standards of genuine warranty procedures. This ensures thorough resolution of arising issues, providing the highest satisfaction for customers.

DAT offers 24/7 technical support, dedicated customer care

With over 17 years of experience and three Technical Service Centers in Ho Chi Minh City, Hanoi, and Can Tho, DAT is ready to support customers anytime, anywhere, committing to delivering quality products along with the most professional and reputable warranty policies and after-sales services in the market.

In addition, DAT has developed the DAT Portal application for customers and partners to easily check the origin, warranty period, and genuine warranty procedures for products distributed by DAT. With just a smartphone, customers can easily install the DAT Portal app on Google Play, Apple Store in three simple, accurate, and effective steps.

Furthermore, DAT’s technical team and customer care department regularly make calls to advise, inquire about product status, receive feedback, complaints, and share additional useful information on product usage, troubleshooting simple issues to ensure stable system operation and high performance.

If you encounter technical product issues, please contact the hotline 1800 6567 (free of charge) or DAT’s Authorized Service Centers for support 24/7. DAT is always your comprehensive companion, increasing efficiency, and providing optimal solutions and services for customers