21.10.2020

DAT introduces an official product warranty lookup application

Leading the integration of 4.0 technology into goods management operations, the DAT Portal product lookup application facilitates DAT’s customers and partners in easily checking warranty periods and swiftly confirming the authenticity of products in a smart and professional manner.

DAT Portal – Information at Your Fingertips

DAT Group Joint Stock Company (DAT Group) has launched the DAT Portal application, a tool designed by DAT itself to help its partners and customers manage and check the origin of goods, inventory history, and warranty periods of genuine products distributed by DAT in a convenient and efficient way.

As one of the pioneering companies in the industry applying new, high-performance technological solutions to manufacturing and business operations, DAT is committed to continuously increasing efficiency for customers. It believes that these innovations will provide maximum convenience for customers and partners collaborating with DAT. Through the DAT Portal app, customers can be entirely proactive in checking product information anywhere and at any time using just a smartphone.

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DAT is currently the authorized distribution representative and service center appointed by the INVT group. It is also the official partner of Canadian Solar, SMA, and Sungrow in Vietnam. Therefore, DAT always aims to ensure the best rights and benefits from manufacturers for domestic customers, providing reassurance for their investment, production, and business activities. The launch of the DAT Portal app is part of the strategy to continually improve the DAT Value Ecosystem, enhancing the customer experience more effectively. With just a smartphone, customers can easily install and perform quick product lookup steps.

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With the DAT Portal app, customers can choose one of two methods to check genuine products and product warranties. By scanning the barcode or entering the Serial Number for verification, customers can access all information, from product code, product name to purchase date and warranty expiration date.

Method 1: Scan QR Code by pressing the scan barcode button below

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Method 2: Enter Serial Number to check

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Not limited to just product information lookup and warranty periods, DAT Portal is also integrated with the feature to directly access DAT’s websites through the app and update the latest news about DAT’s activities, projects, and promotions. In the coming time, DAT will continue to upgrade additional useful features so that DAT Portal not only serves as a barcode-checking tool but also as a versatile and interactive information handbook.

Easy Installation and Use

DAT Portal not only ensures the rights of genuine products but also introduces DAT’s customers and partners to modern management trends to save time, optimize costs, and increase operational efficiency.

Experience the “Quick check of genuine product information and warranty period” feature with the DAT Portal App in 3 extremely simple steps:

Step 1: Download the DAT Portal app on Google Play (Android) or Apple Store (IOS)

Step 2: Open the DAT Portal app, select “Check warranty” to scan the barcode or enter the Serial Number of the product you want to check

Step 3: Go back to the “Categories” section to access the DAT Tech and DAT Solar websites or go to the “News” section to update the latest information from DAT

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Sharing the purpose of launching the DAT Portal App, Mr. Ngoc Nhan Le, Head of IT Department at DAT, stated: “We received a lot of feedback from customers and partners about the appearance of non-genuine INVT products on the market, which DAT exclusively distributes in Vietnam. They desired a solution to check the origin of the product as well as the warranty period to ensure the benefits for both customers and distributors. DAT Portal helps end customers quickly check the warranty period of the product after installing the system. With this new application, DAT hopes that our partners and customers will have a more valuable service experience when cooperating with DAT.”

The DAT Portal application for checking warranty periods and genuine products is one of DAT’s breakthrough steps, transforming the distribution and use of DAT products into a smart, interesting experience for customers in the digital age. DAT Portal promises to integrate more special features in the future.

DAT Group is a leading enterprise in the fields of Frequency Inverters – Automation, Elevator Control, Solar Energy, and Power Energy. The company operates under the motto “Satisfy Your Expectations” and is determined to build a Value Ecosystem to help customers increase efficiency. Therefore, DAT continuously upgrades services, improves systems, maintains its reputation to accompany customers and partners in sustainable development.

For any inquiries, please contact the hotline 1800 6567 for quick assistance.